On the 19-09-2011 Market Analyst 6.5 Build 140 was released:

• Resolved an issue with the MS Data export.  GICS folders were not being filled correctly.

Issue

On the 26th of July 2011 we encountered a communications issue with one of our data servers.  While in most cases Market Analyst will switch to an alternative data server automatically, there are some cases where this process needs to be done manually.

If you are experiencing problems downloading your End of Day data please follow these steps:

Procedure

1.  Open Market Analyst 6 while you are connected to the Internet.

2.  Go to the Settings menu and select the General Settings option.

3.  In the window that displays, left click the Download Settings option.

4.  Go to the Download Server Options section on the right hand side.  Click on the drop down arrow and select Data1.market-analyst.com

5.  Click OK

6.  Go to the  Settings menu again and select Advanced Data Settings.

7.  Under the Exchange tab locate the desired exchange that you are having data gaps on (ASX Shares for example).

8.  Locate the Download Daily Data button on the right hand side and left click it once.  The download process should begin.  Once completed your data should be up to date.

If you continue to experience any problems after running through this process please submit a ticket with our support team here.

On the 18-07-2011 Market Analyst 6.5 Build 135 was released:

• Update to the ART tools to resolve a labelling issue.
• Issue with the Day of the Month tool resolved when the 3rd Friday falls on a non trading day.
• Issue with Compare another Code action on the Relative Comparison chart resolved.  The results displayed when using this action are no in line with those that originally opened with 3+ codes.
• Planetary Signs - An unintended offset was occurring when the tool was applied to some charts with little historical information.  This has now been resolved.
• Natal Charts - Issue with the houses displaying incorrectly when some Cities were selected has been resolved.
• MorningStar - API IP Address updated.
• eSignal - Issue with some Hong Kong based codes has been resolved.
• IQFeed - Changes have been implemented to ensure Market Analyst will run with the latest API release from IQ (currently in Beta).
• New Tool Added - Naked Call Calculator - (Trading Pursuits Edition Only)

DXDIAG is a Windows diagnostic utility that allows collection of detailed information about a system's hardware and Windows component configuration, with the option to save this information to a text file. The information in this file can be very helpful when troubleshooting technical issues related to Market Analyst software.

Use the following procedure to create and save a DXDIAG report to include with support requests sent to the Market Analyst Support Department.

1. From your Windows "Start" button, select "Run..."


2. Type DXDIAG in the "Open:" field and hit Enter.


3. DXDIAG will start, and may display a prompt that begins "Do you want to allow DxDiag to check if your drivers are digitally signed..." Answer "Yes" to this query if it appears.


4. A window entitled "DirectX Diagnostic Tool" appears, and in the lower left corner, a progress meter begins to advance towards the right as DXDIAG collects information relating to the system's hardware and Windows component configuration.


5. When the progress indicator disappears, hit the "Save All Information" button. Save this file as DXDIAG.TXT where it can be easily located. By default, DXDIAG will place this file on the Desktop.
   
   Note: If you do not see a button that allows you to save the output, you will need to log on to Windows as the Administrator.


6. Attach this file to your support ticket submission,  or email the file to support@market-analyst.com.

On the 16-03-2011 Market Analyst 6.5 Build 127 was released:

• Kagi Chart - Label issue has been resolved.
• Relative Comparison Charts tiled alongside each other now no longer share a start date.
• Wilsons Relative Price Channel has been moved to the Wilsons tool group.
• Barros Swings Overlay tool - optimised for live data streams.
• Update to Paritech API to resolve a Range Check error report being generated randomly.
• Update to Interactive Brokers API released to resolve an issue with zero value ticks.

• Updates to the Naked Put and Covered Put calculators (Platinum Pursuits Edition Only)

On the 17-02-2011 the 6.5 Build 119 program update for Market Analyst was released.

1. New Tool Added - Jenkins Secret Angle Finder (Gann and Astronomical Editions only)
2. Open E Cry data link ready for testing.  If you're interested in trying this new data link into Market Analyst please contact support.
3. Minor issue with Euro Based Regional Settings has been resolved.
4. Trade Tracker  - Issue resolved where after deleting an entry marker, you could no longer add trades to a chart.
5. Update to the Time Swing Projection tool
6. Wilson Relative Price Channel moved to the Wilson group.  New Wilson tools to be added in the next update.

Platinum Pursuits Edition Only 

• New Tools added - Naked Put and Covered Put Calculators
• CFD Hedging Calculator has been updated.
• Covered Call Calculator has been updated.
  

On the 17-02-2011 the 6.5 Build 119 program update for Market Analyst was released.

1. New Tool Added - Jenkins Secret Angle Finder (Gann and Astronomical Editions only)
2. Open E Cry data link ready for testing.  If you're interested in trying this new data link into Market Analyst please contact support.
3. Minor issue with Euro Based Regional Settings has been resolved.
4. Trade Tracker  - Issue resolved where after deleting an entry marker, you could no longer add trades to a chart.
5. Update to the Time Swing Projection tool
6. Wilson Relative Price Channel moved to the Wilson group.  New Wilson tools to be added in the next update.

An update released by AVG on the 31-01-2011 has caused some people to encounter an incorrect report stating Market Analyst 6.exe is infected with a virus.

Reporting the False Positive

In the case where AVG Free detects a file on your PC as infected, moves it to the AVG Virus Vault, and you are sure that this file is correct and clean, it is possible that the detected file is a false alarm. If so, AVG will prepare the correction as soon as possible. Unfortunately, false alarms do appear from time to time in every Anti-Virus software.

To solve the problem, please send AVG the file for analysis directly from the AVG Free program this way:

• Open AVG Free User Interface.
• Choose the "Virus Vault" option from the "History" menu.
• Right-click the false positive file and select the "Send to analysis" option from context menu.
• Fill in your e-mail address
• Confirm the dialog

This file will be sent to AVG virus specialists for analysis and we will inform you about the result.

Once you have reported the issue to AVG, you should be able to select the file in the virus vault and select the "restore" option.

Market Analyst 6.5 Build 108

The following items were added / resolved in Build 108, released on the 20-01-2011....

•    Random issue with deleting some tools from a chart has been resolved.
•    IB - issue with a variation on opening values for the SPI200 has been resolved.
•    Exchange field added for custom eSignal codes.  This allows the chart to display using the correct time zone.
•    Issue with the PSAR Scan displaying some false positives has been resolved.
•    The Overlay No Scale option would cause alignment issues between the two charts in some circumstances.  This has been resolved.
•    Ichimoku Cloud - The Chikou Span Line was not updating dynamically on intraday data.  This has been resolved.
•    Gann Swing Overlay - Bars and calendar Day labels are now available.

HomeTrader Only
•    HomeTrader Band - Visible Checkbox added to the Upper and Lower Bands.

Platinum Pursuits Only
•    MIR Button added to Tool Bar

Market Analyst Telephone Support will be adjusted to the following hours from the 20th of December 2010 to the 7th of January 2011...